SMARTBoard Notebook 10 Training (K-12):
The SMARTBoard is basically a touch screen computer in which you use your hand instead of the mouse to control your computer or software. Below are resources to help you learn to use your SMARTBoard more effectively. Please attend a SMARTBoard training inservice during the year or the RCPS Summer Technology Academy. If you would like 1 on 1 help, please email an ITRT.


Notebook Training files:

Download Beginner MAC Notebook 10 training file (This is used for 3 hour summer inservice).

Download Advanced MAC Notebook 10 training file (This is used for 3 hour summer inservice).


Video Tutorial files:

YouTube SMARTBoard Video Tutorials

Smarttech's SMARTBoard Video Tutorials

 

SMARTBoard Troubleshooting:

Windows Troubleshooting Guide

 

Symptom Solution
The camera feature of Notebook doesn't work or gives a white box when taking a picture

1. Download the patch (Fix) from http://smarttech.com/us/Support/Browse+Support/Download+Software/Software/SMART+software+patches/SMART+software+patches/SMART+software+patches+for+Mac
2. Activate and restart computer.
3. Download the Screen Capture (Camera) app and replace in Applications-SMART Technologies- 
4. Launch Screen Capture and try again. 

6. Other options are to use Preview in 10.7/Lion will allow you to take screenshots under the file menu or hold down the Command, Control, Shift, and 4 keys to take a picture. Go to Notebook and click on Edit-paste.

Notebook quits after 5 minutes on 10.7/Lion

Notebook will work on MAC 10.7/Lion for 5min and then quit unless you disable the automatic save/recover feature of Lion.

Directions:

1. Go to System Preferences
2. Select General
3. Uncheck the box labelled "Restore windows when quitting and re-opening apps".
4. Load Notebook and quit

OR

Disable the automatic save/recover for only Notebook.
1. Load up Terminal and enter this in
2. defaults write com.smarttech.SMARTProductUpdate NSQuitAlwaysKeepsWindows -bool false and hit return.
3. Enter this command in terminal too
defaults write com.smarttech.ResponseActivation NSQuitAlwaysKeepsWindows -bool false and hit return.

Flash won't work in Notebook on 10.7/Lion.

 

1. Download the patch (Fix) from http://smarttech.com/us/Support/Browse+Support/Download+Software/Software/SMART+software+patches/SMART+software+patches/SMART+software+patches+for+Mac
2. Activate and restart computer.

Can't annotate over PowerPoint

1. Click on Apple in top left corner

2. Select System Preferences

3. Choose SMART Board icon at bottom of window

4. Click on Configure

5. Choose Configure SMART Tools in the left column

6. Select Ink Aware Program Settings

7. Uncheck all and click ok.

OR

1. Load up PowerPoint

2. Click on Slideshow menu

3. Set up show and choose to browsed by an individual (window)

OR

1. Turn mirroring off (System Preferences-Displays-arrangement-uncheck mirroring)

2. Load up PowerPoint

3. Click on slideshow-click on mirror show

4. Now run the PowerPoint

 

Computer desktop doesn't show on SMARTBoard


You have two options:

A. Drag any software window that you want to use on your SMARTBoard to the right. As the window disappears off your computer screen it will appear on the SMARTBoard. The advantage of this is that you can check email or PowerTeacher while the students see a Notebook file on the SMARTBoard.


OR
You can clone your computer so that it shows exactly the same thing as the SMARTBoard.
1. Click on the apple in the top left corner
2. Click on system preferences
3. Click on displays. Click on the arrangment tab. Check the box to mirror displays. This will clone. Make sure you are using 1024 X 768 (stretched) 85hrtz.


How to Orient your SMARTBoard
1. Orient the Smartboard by holding down the keyboard and mouse buttons that are on the Smartboard pen tray for two seconds. Touch the red X's. It is recommended that you orient at least once a day.

Orient and use pens with Mirroring off (extended mode)

1. Turn off mirroring

2. Orient the Smartboard by holding down the keyboard and mouse buttons that are on the Smartboard pen tray for two seconds. When the orient screen comes up, hit the space bar on your computer to get the orient screen to go to the extended or other screen.

3. Touch the red X's to orient.

Blinking green SMARTBoard light


1. Load up System Preferences-SMART Control Panel-Connection Wizard. This should force your steady green light so you can use your SMARTBoard
2. If the SMARTBoard still doesn't work, unplug the SMARTBoard usb cable for 30 seconds and then plug it into a different usb port on the computer. You may have to change the keyboard or mouse to a different usb port.

3. Click on the blue reset button for 10 seconds. This blue reset button is located to the right of the green/red light in the bottom right corner.

4. Restart the computer.
5. Contact Tech Department at http://helpdesk.rockingham.k12.va.us/

SMART Board projected image shakes when used with the computer

1. Click on the apple in the top left corner
2. Click on system preferences
3. Click on displays. Make sure both windows (iMac and projector) that you are using 1024 X 768 (stretched) 85hrtz or 75hrtz.
4. Turn off air conditioning, fans and any other electronics to see if the electronics or air conditioning unit is effecting the SMART Board.
5. Contact Tech Department at http://helpdesk.rockingham.k12.va.us/

SMARTBoard is off a few to several inches after orientation


1. Change your screen resolution. by clicking on the apple in the top left corner
2. Click on system preferences
3. Click on displays. Click on the arrangment tab. Check the box to mirror displays. This will clone. Make sure you are using 1024 X 768 (stretched) 85hrtz.
4. If the above steps don't work, clicking on the apple in the top left corner and select System Preferences
5. Choose SMART Board Control panel located at the bottom
6. Click on the configure button
7. Select SMART Hardware Settings
8. Choose orientation/alignment Settings.
9. Select 12 points) and click apply/okay. This will make the orientation more accurate.
10. If the SMARTBoard still doesn't work, unplug the SMARTBoard usb cable for 30 seconds and then plug it into a different usb port on the computer. You may have to change the keyboard or mouse to a different usb port.
11. If the above settings don't work, hold in the blue reset button on the right side for 10 seconds and restart your computer.
12. Take a SMART Board pen and draw straight lines vertical and horizontal on your SMARTBoard. If you can't draw straight lines, the SMART Board is shortening out. Contact a Tech/ITRT (Tech notes: Put a piece of cardboard behind the SMART Board where the line zig zags as well as put nylon washers before and after the screws that hold the pen tray to the wall.)
13. Contact Tech Department at http://helpdesk.rockingham.k12.va.us/


Pens don't work

1. Pick up a pen and blow hard on the pen tray to get rid of any dust that might be blocking the pen sensor.

2. Unplug the phone cord located below the pen tray and plug it back into port 1. Take out each pen and eraser and blow hard to clean out the dust that may be preventing the pens from working.
3. Try a different phone cord from a different SMART Board. If the pens now work, then the phone cord needs replaced.
4. Try a different pen tray from a different SMART Board. If the new pen tray works but not the old one, a new pen tray needs ordered.
5. If the pen tray or phone cord is bad, Contact Tech Department at http://helpdesk.rockingham.k12.va.us/ (Tech Notes: SMART will need the date stamp (13/04/2009) on the bottom of the pen tray and the SMART Board serial number (SB660-R2-????) located on the right. Call SMART at 1-866-518-6791 to order a new one).

When you write, you get zigzag lines or heart beats

1. Move all magnets and electrical devices that are near the SMARTBoard.
2. Unplug the SMARTBoard usb cord for 30 seconds and restart your computer. If the problem continues, contact an ITRT/Tech.
3. If the above settings don't work, hold in the blue reset button on the right side for 10 seconds and restart your computer.
4. Take a SMART Board pen and draw straight lines vertical and horizontal on your SMARTBoard. If you can't draw straight lines, the SMART Board is shortening out. Contact a Tech/ITRT .
5. (Tech notes: Update the SMARTBoard Firmware by navigating to Applications-SMARTBoard Drivers-SMARTFirmwareUpdater) and Reinstall Notebook software. If there are still issues, then it is a electrical grounding issue. Put a piece of cardboard behind the SMART Board where the line zig zags as well as put nylon washers before and after the screws that hold the pen tray to the wall.

Notebook can't open a teacher's files or Notebook won't open

1. Restart the computer (This problem can be caused by a teacher logging into more than one computer with the same name)
2. Contact Tech Department at http://helpdesk.rockingham.k12.va.us/ (Tech notes: repair the permissions on the computer as well as on the server).
3. (Tech notes: Delete all the com.smarttech preferences found in the user-library-preferences folder and try copying this file from a good computer and replace it on the bad computer. Mac HD > Users > Shared > Library > Preferences > com.smarttech.Registry.plist)
4. Uninstall and reinstall Notebook/Senteo. First run the SMART uninstaller .

For schools on 10.6-10.8, install Notebook 10.8

For schools on MAC 10.9,install Notebook 11.4

Excel quits when you try to print or Excel has a toolbar that appears that disables copying

1. Click on Apple in top left corner

2. Select System Preferences

3. Choose SMART Board icon at bottom of window

4. Click on Configure

5. Choose Configure SMART Tools in the left column

6. Select Ink Aware Program Settings

7. Uncheck all and click ok.

Notebook has encountered an error in processing program settings. Reinstall Notebook to restore the default settings

1. Contact Tech Department at http://helpdesk.rockingham.k12.va.us/
2. Tech notes: Try copying this file from a good computer and replace it on the bad computer. Mac HD > Users > Shared > Library > Preferences > com.smarttech.Registry.plist
3. If the Notebook is from 2010, Notebook 10.6, you could try putting this registry plist file in Mac HD > Users > Shared > Library > Preferences folder.
4. If the computer is running Notebook 10.8/SMART Response 2011, replace with this registry plist file in Mac HD > Users > Shared > Library > Preferences folder.
5. If the computer is running Notebook 11, replace with this registry plist file in Mac HD > Users > Shared > Library > Preferences folder.

 

Avermedia Document Camera doesn't work with the SMART Board

1. Turn on projector. The usb cable must be connected from your computer to your document camera.
2. Load up Avervision
3. Click on window-Full Screen. Now you can use your SMARTBoard pens to write over anything you have under your document camera.
4. Click ESC key on your keyboard to quit.

5. (Tech Notes: If the above steps don't work, update Flip4Mac and Perian video codecs)
6. (Tech Notes: Uninstall Avervision by searching for Aver on the computer. Delete all Aver files. Download and install Avervision software from FirstClass Tech Docs or for 300AF+ document cameras, it can be downloaded from http://www.averusa.com/presentation/support-avervision.asp#

Text doesn't show in Notebook unless the text is double-clicked or in edit mode 1. Highlight the text and copy it to a new page or a new SMART document
Document Camera works but not the computer

1. Check that the VGA cables that connect the Document camera to the computer and projector are setup correctly.

  • The computer should be connected to the IN of the document camera.
  • The projector should be connected to the OUT of the document camera

See http://www.rockingham.k12.va.us/howto/projector/documentcamera.htm for pictures and directions.

Text appears upside down 1. Reinstall the Notebook software.
A picture is always taken of my SMART Board screen 1. Click on the apple in the top left corner
2. Select System preferences
3. Choose SMART Board
4. Select Configure
5. Choose Configure SMART Tools
6. Select Ink Layer Settings
7. Uncheck to always save ink and click ok
I want to be able to touch the screen and the ink layer writing disappear without having to close the ink layer 1. Click on the apple in the top left corner
2. Select System preferences
3. Choose SMART Board
4. Select Configure
5. Choose Configure SMART Tools
6. Select Ink Layer Settings
7. Close Ink Layer with pointer
Yellow Notebook paper appears on screen or you want to setup handwriting recognition
1. Click on the apple in the top left corner and select system preferences
2. Click on the ink icon
3. Uncheck to ink in any application and Uncheck to show ink window and you should be good to go.

SMART Response (& LE) Trainings & Resources:

SMART Response is installed on all teacher imacs and at all middle and high schools.. SMART Response LE is installed in all prek classrooms SMART Response comes with a 2 year warranty. SMART Response can support up to 60 clickers:

SMART Response Correct Order of Operations:
1) Open Teacher Tools
2) Plug in the Receiver
3) Stop the "Anonymous Class" because on my it always starts on its own.
4) Start the "Class"
5) Wait until the system tells you that it is ok to start the clickers.
6) Sign in at least one student
7) Open the Assessment file
8) Start the Assessment

SMART Response Cheat Sheet in Word

SMART Response Training Notebook file

SMART Response Notebook Tutorial by Colette Retrosi

SMART Response Cheat Sheet in Word by Dodie Ainslie

Setting up your Class List in SMART Response by Dodie Ainslie

SMART Response LE Directions

 

SMART Response Notebook files for K-12:

1. Middle & High School (6-12) Senteo files

2. SMART Exchange Senteo Questions Sets K-12

3. Jeopardy Senteo 1 Game Template

 
 


SMARTBoard Notebook Lessons & Search Engines:

Here are the top 4 SMARTBoard Notebook websites I would recommend for finding ready-made Notebook files for K-12:

1. RCPS Website SOL Links:

Elementary (K-5)
Middle (6-8)


High School (9-12)

 


2. SMART Exchange-teachers sharing Notebook files online with over 1000. Free login required but excellent lessons and new ones added weekly for all grades and subjects.

3. TeqSmart (Free login required) Over 1000 Notebook files for all grades and subjects.

4. Harvey's Math Notebook files Excellent Math templates, the Best Jeopardy Notebook Game, 24 Game etc.

SMARTBoard Search Engines (3):

1. SMART Exchange Lesson Search

2. Obe's SMARTBoard Notebook Search Engine searches over 180 websites to find a SMART Notebook file that relates to your search.


 

Using the Avermedia Document Camera & SMARTBoards

We have the Avervision 300AF+. These document cameras have a 5 year warranty. Follow the directions below that relate to the type you have.

The Avervision 300AF+ doc cam can take digital pictures/scan or be used with a SMARTBoard.
To take a picture:
1. Hook up the usb cord from the doc cam to the computer.
2. Click the PC button on the doc cam.
3. Click on the Avervision 2 icon in the dock
4. Click on the camera icon in the bottom right corner to take a picture
5. Save it to your desktop and you have a jpeg picture. An average picture size is 88KB.

To use the Document Camera & SMARTBoard at the same time:
1. Hook up the usb cord from the doc cam to the computer.
2. Click the PC button on the doc cam.
3. Click on the Avervision 2 icon in the dock
4. Click on View-full screen
5 Now you can put a worksheet or book under the document camera and pick up a SMARTBoard pen and write over top of the projected image.
6. To quit, hit the escape button on your laptop.

Watch Video Tutorials on the Avermedia Avervision 300AF+
Watch Video Tutorials on the Avermedia Document Cameras (Scroll down page)
Video Tutorial on the Avervison Software (Windows)

Online Notebook Learning Environments/Networks

1. Join SMARTBoard Google Plus Group sharing ideas, tips, Notebook lessons and websites at the SMARTBoard Revolution Google Plus Group.

2. James Hollis's Teacher Online Training on SMARTBoard Notebook 10 for $15 or less

3. Take a 3 credit online SMARTBoard class by Julie Ann Sawall
4. Pay for an Ipod or Ipad app to teach you Notebook SmartEd SMART Board Trainer app

 

Podcasts

1. Teaching with SMARTBoards Math 6-12 Podcast by Dave Sladkey & Scott Miller

2. Get SMART with SMARTBoards K-12 Podcast by James Hollis & Harvey Almarode

3. SMARTBoard Lessons Podcast K-12 by Ben Hazzard & Joan Badger

4. Teachers Connecting 2 Classrooms K-12 Podcast by Ben Hazzard & Joan Badger



Clean your SMARTBoard & Projector Tips

Projectors:

Projector filters should be cleaned at least three times a year (August, January, and June). Cleaning a projector filter can make a projector last up to a year longer thus saving money! Pull the filter out from the front of the Epson projector and shake all the dust off of it (Click here to see a picture of where filter is located). Movie clip on cleaning and resetting the projector hours.

Also, if you set your projector bulb to low, that can help the projector bulb to last longer. For most projectors, press on the MENU button on the projector's remote or on the projector itself. Select Menu-settings-brightness control and change the setting to low.


SMARTBoards:

SMARTBoards can get dirty over time from users's greasy hands.
I would recommend cleaning the SMARTBoards at least once a month. PDF on cleaning or removing dry erase markers off a SMARTBoard


1. Unplug the SMARTBoard's usb cable so there is NO light in the bottom right corner.
2. Wait 1 minute and then spray an alcohol-free household glass cleaner like Windex on to a paper towel or cloth. Do NOT spray directly on the SMARTBoard.
3. Clean the board with the cloth.

Airliner/SMART Slate (No longer sold by SMART)

Airliners/SMART Slate provide a way a teacher can interact with the computer using a slate and mouse. Airliner's/SMART Slate need to be setup every day.

Basic Directions for setting up SMART Slate/Airliner:
1. Teacher logs in.
2. Click on the bluetooth symbol at the top right
3. Select Setup Bluetooth Device
3. Click continue
4. It is considered a mouse so click continue
5. Hit the connect black button on the back side of the Airliner behind the power button.
6. Click Continue and quit.
7. Now the airliner works as a wireless mouse or with the pen. Make sure you put the paper insert that is in the manual in the Airliner.
Push the 2 tabs up on the sides and open the glass so you can slide in the paper insert with the Notebook icons of the arrow, pens, camera etc.


Printing Customized SMART Slate/Airliner Underlays (Windows directions at http://www.smarttech.com/kb/093784):
1. Click on apple in upper left corner
2. Select System Preferences
3. Smart Control Panel
4. Click on smart Hardware settings
5. From dropdown, select setup underlay and icon strip
6. Click customize underlay and print



SMART Slate Installation Tips
(If the SMART Slate was manufactured before 2010-you may need to exchange it with your reseller to get the SMART Slate to work or you may need to ask SMART to see you the older bluetooth for the SMART Slate to work on 10.5/10.6 computers)

1. Load up System Preferences. Choose Bluetooth select "Set up New Device"
2. Click continue and select mouse
3. Click on the "Passkey Options" button.
4. Select "Use a specific passkey" and "continue"
5. Hit the SMART Slate's "connect" button and when the iMac sees the Slate, it asks for the Passkey - Enter "0000"

* The Airliner/SMART Slate needs charged 24 hours before use. The Airliner/SMART Slate should work 8 hours a day off the battery and then get recharged at night.

** If you load Notebook, you can click on the front button of the pen to write and the back button to erase.

Airliner Video Tutorial
Airliner Tips & Tricks (PDF)
Airliner Resources (Click on red check marks to get links)


Register your SMARTBoard (Get 3 years added to the warranty)

You must register your SMARTBoard so that it gets 3 years added to the warranty as well makes it easier to get it fixed. It is easy to register.

1. Get the SMARTBoard serial number which is usually located on the bottom right side. The serial numbers should be something like SB660-R2-xxxxxxxxx. Go to this website and enter in the SMARTBoard serial number:

http://www.smarttech.com/us/Product+Registration

Install SMARTBoard Notebook Software on your home computer

Download Notebook software for Windows or MAC: http://www.smarttech.com/us/Support/Browse+Support/Download+Software Check that your computer meets the system requirements before downloading. At this time, we recommend installing Notebook 10.8 on MAC (I would download Notebook 11 for Windows but be aware that not all features in Notebook 11 at home are available on school's Notebook 10.8 like the Activity Builder or Internet browser.

There is no need to install SMART Response software on your home computer unless you are using it to administer the test. You can create SMART Response questions by clicking on Insert-SMART Response question in Notebook.

To register your home copy of Notebook, a product key is needed. The Notebook Product Key can be found in FirstClass-Technology Info-Home Installations folder.

* There is Notebook Express which is a web-based version of Notebook online that would allow students to open and view a Notebook file but not save it. Notebook Express can be accessed at http://express.smarttech.com