JOB TITLE: Computer Resource Specialist	LOCATION: Central Office and Schools
	JOB CATEGORY: Non-Classified
IMMEDIATE SUPERVISOR: Director of Math and Technology	PAY GRADE: Computer Technician
	FLSA STATUS: Exempt

GENERAL DEFINITION AND CONDITIONS OF WORK

Provides service on computer hardware and software in instructional and administrative settings in the school division. Installs, tests, and maintains computer equipment and peripherals and network infrastructure. Identifies and solves problems related to computer technology and communicates with users, manufacturers, and vendors concerning hardware or software issues.

ESSENTIAL FUNCTIONS/TYPICAL TASKS

The minimum performance expectations include, but are not limited to, the following functions/tasks:

• Solves problems related to and maintains workstations and peripherals in schools and division offices including both Macintosh and Windows computers;
• Solves problems relating to local and wide area networking of computer workstations including both Macintosh and Windows computers and file servers;
• Installs and configures new computers and peripherals including workstations and fileservers;
• Installs, configures, and maintains networking equipment including but not limited to hubs, switches, 10/100Base T wiring , Appletalk routers, and localtalk networks
• Assists teachers in using computer technology in the classroom including training with hardware/software issues;
• Assists library media specialists in using computer technology in the schools’ media center for circulation, catalog, and research;
• Installs new or updates of software on school computers including workstations and file servers;
• Keeps informed on the latest technologies, practices, and programs in the computer field;
• Assumes responsibility for professional growth and keeps materials, supplies, and skills up-to-date;
• Examines and recommends computer hardware and software to teachers, computer lab assistants, and administrators;
• Assists in the implementation of the county-wide technology plan;
• Cooperates with staff members in promoting a positive organizational climate;
• Takes all necessary and reasonable precautions to protect students, equipment, materials, and facilities;
• Models non-discriminatory practices in all activities;
• Complies with and supports school and division regulations and policies;
• Performs related duties as assigned by the Director of Math and Technology in accordance with the school/system policies and practices.

KNOWLEDGE, SKILLS, AND ABILITIES

Candidate must possess demonstrated ability and professional and personal characteristics necessary for working effectively with school personnel and members of the community. The ability to diagnose and solve computer, peripheral, and network problems; ability to establish and maintain effective working relationships with staff, teachers, administrators, and students.

EDUCATION AND EXPERIENCE

Candidate must have training and experience servicing Macintosh and Windows computers. Must have experience in maintaining computers and peripherals including, but not limited to, printers, scanners, CD-ROMs, video equipment such as digital cameras and computer projection devices. Must have at least three years of successful experience in a computer-related field. A+ Certification and Network+ Certification desirable.

SPECIAL REQUIREMENTS

Must be able to provide own transportation to schools throughout the division. Candidate must possess good moral character.

PHYSICAL DEMANDS/REQUIREMENTS

Duties performed typically in school settings to include: offices, computer labs, and classrooms. Frequent walking, standing, sitting, stooping, lifting, up to approximately 30 pounds, and occasional lifting of equipment such as technology equipment weighing up to approximately 75 pounds may be required. Frequent operation of a vehicle and office equipment is required. Vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to inside and outside environmental conditions, noise and hazards. Contact with staff members and administrators is required. Occasional contact with technology professionals may be required. Frequent contact with vendors and other technicians by phone, e-mail, or in person is necessary.

EVALUATION

The Director of Math and Technology will evaluate performance on the ability and effectiveness in carrying out the above responsibilities.

School Board Approved

8/14/01